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Latest Episode:
What if your greatest competitive advantage isn't your product, your funding, or even your experience—but the relationships you've built over time?
On this episode of The Kara Goldin Show, I'm joined by Caroline Dell, Co-Founder and CEO of Goodword, an AI-powered relationship management platform helping founders and operators turn their networks into one of their most valuable business assets.
Before launching Goodword, Caroline was a founding executive at Chief, where she helped scale the company from 200 members to 20,000 and more than $120 million in ARR, recruiting 80% of its top-tier talent and helping build one of the fastest-growing female-founded companies to reach unicorn status. Before Chief, she was one of the earliest employees at LOLA and began her career at Bain & Company.
In this episode, Caroline shares what she learned from helping build high-growth companies before becoming a founder herself, why relationships—not transactions—have shaped every stage of her career, and how those experiences inspired her to create Goodword.
We also discuss why AI should strengthen human connection rather than replace it, what founders often misunderstand about networking, how to identify the relationships that matter most, and why investing in your network may be one of the highest-return activities of your career.
Whether you're building a company, growing your career, raising capital, or simply looking to become a better leader, this conversation is full of practical insights on leadership, relationships, scaling teams, and creating opportunities that last.
In This Episode, You'll Learn:
Why Caroline left Chief to co-found Goodword
The lessons she learned helping scale Chief from 200 members to over $120 million in ARR
Why relationships are a founder's greatest competitive advantage
The difference between networking and building meaningful relationships
How AI can strengthen—not replace—human connection
Why great operators often become exceptional founders
What it takes to recruit and build high-performing teams
Caroline's advice for founders looking to build lasting careers and companies
If you enjoyed this episode, I'd love for you to subscribe, leave a review, and share it with someone who's passionate about entrepreneurship, leadership, AI, and building meaningful relationships.
Now on The Kara Goldin Show.
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This podcast is amazing! Insightful, uplifting, inspiring, thought provoking…I can’t get enough! As a recent college graduate trying to chart my own path…I find golden nuggets of wisdom in every podcast. I’ve been following Kara for years and love getting to know her in this facet. Such a valuable listen!
Kara has a great balance of getting to the details and finding the deeper threads of the concepts while keeping things fluid and fun. A must listen for anyone looking to learn.
I am so inspired by Kara and not a bit surprised by the line up of “movers and shakers” she has chosen to interview. When I saw Dr. Robert Lustig on the list I was absolutely delighted! Keep up the fight against sugar, Kara, and keep inspiring others on a daily basis! Thank you for what you do.
I love Kara’s questions and her naturally flowing conversations with her guests. I’ve learned so much about developing your own business with little to no experience from the episodes with Alli Webb, Randi Zuckerberg and Ellen Bennett. Kara can relate too based off of her interview in Rebecca Jarvis’ no limits podcast which makes it even more relatable for me. Great job!!!
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